CMMI® Maturity Level 5 Rated
Hildebrando Software Factory receives CMMI - ML5 accreditation from the Carnegie Mellon Software Engineering Institute.
® CMMI and Carnegie Mellon are registered in the U.S. Patent and Trademark Office by Carnegie Mellon University
| About Hildebrando |
Global Services Interacts with CEO, Hildebrando
Global Services recognizes Hildebrando's leadership in the following IT Service Provider categories:
Mexico-based 'nearshoring' tech firm expanding to Northwest - 11/06/2010
In an interview, he answered questions about his background, Hildebrando's plans here, and the company's focus on the "nearshoring" of technology work. Continue reading for excerpts.
Why did you leave Microsoft? Microsoft was a great ride for me -- I learned a lot, and I'm grateful for all the experiences, different countries, different geographies. But I wanted to do my next step. I have been very fortunate to be in technology for 25 years or so. I wanted to continue in technology, and I have a passion for Mexico, for my country. I saw the opportunity to combine the entrepreneurial aspects of my career, continue in technology and leverage what I have been doing, and also stay here in the (Seattle) area, which I like a lot. We moved here almost three years ago. My family, my wife and my kids are enjoying it, and it's a great combination.
Everyone is familiar with the concept of offshoring, often in India or China. Hildebrando says it specializes in "nearshoring." What does that mean? We believe nearshore provides the highest productivity when you combine the proximity of Mexico and the time zone -- there are some areas where we don't even have a time zone difference. We can provide very competitive costs, and good quality. Cultural affinity. Mexicans and Americans are very close, very familiar, very strong business partners. In terms of visas, that is easier for us to fly back and forth. I'm not suggesting that we're eliminating offshore work, but there can be some projects where there's a combination of nearshore or offshore, or some projects that are dedicated to nearshore. That can work pretty well. And that's what we have been experiencing.
Where are the Hildebrando IT workers based? We see a combination of people. Here locally, I see Hildebrando hiring good-quality, talented individuals, well-paid jobs, because we see here a lot of the self-engagement, the project management. I firmly believe that those jobs are required here locally to serve the Northwest market. In addition to that, in order to be competitive, we will be using resources that we have in Mexico. We have five delivery centers in Mexico, including Tijuana, Monterrey, Aguascalientes, Mexico City. That's where we have the bulk of our technical staff who will actually be providing the complement for the talent that we will have here. We already do that in some cities in the U.S., but I will be developing the Northwest, which encompasses even Vancouver (B.C.), Seattle and also I believe we will be able to serve Portland through here.
Do you envision Hildebrando becoming one of the companies that serves Microsoft locally alongside its existing contract agencies? Oh, definitely, that's definitely my aspiration. We have to earn the right of being a vendor of Microsoft, it's not going to happen overnight. Because I am ex-Microsoft, I know that the company has to find a good business proposition in the offer that we have. But yes, I aspire to that, and not only Microsoft, but also other companies here, world-class companies like Starbucks or Amazon, Expedia, Costco, to name a few.
What kinds of savings could companies expect, if they were to choose a "nearshoring" option over a local contracting agency where all the work is done in the Seattle region? It depends on the mix of resources, but I feel pretty confident that if we compare with a 100-percent local solution, I can see a 40 or up to 50 percent cost reduction.
Is that primarily because of the cost of labor? Pretty much. The reality is that the cost of that labor is a lot cheaper than in a city like Seattle.
Do you foresee any backlash from local workers? Could they be concerned about losing work to cheaper labor in Mexico? I see that that could be a way of looking at it, but the way that I would invite people to see it is that this is an opportunity to be more productive. We are not doing everything, and I see that there are still high-quality jobs required to be here locally, with talented individuals. I see that this is an option, an alternative, for companies to use if they believe there is a business process that is not core to what they do, or legacy system that they have to maintain but is not a leading-edge technology they are investing in. We are part of a world economy nowadays. There is no company who can survive just buying local stuff if they want to compete worldwide. Nearshore makes it, in some cases, more effective.
How far along are you, in terms of building up your business here? Well, imagine how far I could be in two months. We have an office, we are talking to different prospects. We do business in the U.S. already, but we're definitely just starting here in the Northwest.
| Hildebrando Acquires CrossHorizons |
La empresa CROSS HORIZONS, líder en Latinoamérica en servicios de Arquitectura de Aplicaciones y pionero en el concepto de Fábricas de Pruebas de Software suma sus capacidades a la fuerza comercial y operativa de Hildebrando. Con esta adquisición se consolida en la Ciudad de Monterrey, México las divisiones Hildebrando Consulting Services e Hildebrando Testing Factory.
| Hildebrando Software Factory Receives CMMI - ML5 Accreditation |
Hildebrando, the leading Nearshore provider of Systems Integration, Application Development, BPO and Captive Center Services today announced that the company's Software Factory in Aguascalientes, Mexico, has received the Capability Maturity Model(R) Integration (CMMI) Level 5 accreditation. This rating is the highest rating a software company can receive from the Carnegie Mellon Software Engineering Institute (SEI).
| Hildebrando Services Named as Top 100 Global Services Provider |
Hildebrando Services, Inc., Hildebrando's US Company, won company operations a place among the top 100 global services providers because of its consistently top [or excellent] performance. Hundreds of global IT and BPO service providers participated in this year's Global Services 100 Survey for a chance to place among the best in their industry. [Global Services is owned by CyberMedia (India) Limited.]
| Hildebrando Services Named as one of the Top 3 South of the Border Leaders |
Over the last twenty-one years, Hildebrando has created the infrastructure, procedures and processes that enable it to deliver world-class Systems Integration, Application Development, Captive Center and BPO services to its global clients. Adding to Hildebrando's already robost service offerings was last year's acquisition of Sinapsis Technologies, the Americas' leader of Captive Center Services. Sinapsis is now the Americas' Captive Center Services Division of Hildebrando Services, Inc. providing award wining Captive Center Services and OnDemand Talent Development solutions. Sinapsis was the 2006 and 2007 winner of the Global Services 100 and South of the Border Leader.
| Hildebrando Services partners with Open Solutions |
Hildebrando recognizes that as the technology infrastructure in their markets continues to grow, the core banking needs of clients will demand the strategic information management product platform that is offered in Open Solutions' full suite of financial products and services.